Parking permits online help

Help renewing a permit with a different vehicle

When you are logged into the system:

  • Click on the 'Permits' tab on the left hand navigation.
  • Under 'Quick actions' choose the 'Permit renew' option.

Image of online permit homepage

The next page asks you to enter any change of circumstances such as change of address of vehicle.

If you have changed your vehicle at the time of the renewal select 'Yes'.

Image of permit renewal confirmation page

Type in the new vehicle registration number under 'VRN' and 'Repeat VRN as shown below in yellow.

Change of vehicle page

Complete the proofs form as normal. Upload the documents and select 'Approve' and then 'Save'.

Select 'Browse' to upload your scanned document.

Click on 'Document Type' and select the type of proof you are providing.

Select 'Upload Document'.

Repeat the process for your second proof.

Repeat the upload process

Upload your second document

Enter the payment details.