Parking permits online help

Help renewing a permit with a change of address

Please note there will be a £20 charge for an address change.

When you are logged into the system:

  • Click on the 'Permits' tab on the left hand navigation.
  • Under 'Quick actions' choose the 'Change Address' option.

Image of the online permit homepage

Once this is complete click on the 'Permit renew' option under 'Quick actions'

Image of online permit homepage

The next page asks you to enter a change of vehicle.

Click 'No' if you details haven't changed. If you have changed your vehicle you will need to enter your new vehicle registration number.

Image of online permits homepage

Read the guidance notes and declaration and click 'I agree'.

Uploading documents

Select 'Browse' to upload your scanned document.

Click on 'Document Type' and select the type of proof you are providing.

Select 'Upload Document'.

Repeat the upload process

Upload your second document