Residents have raised a wide range of issues at the leader's Let Talk events online and in borough supermarkets.
Some of these relate to personal issues, such as problem neighbours, and these will be dealt with personally via letter or email.
In other instances the leader has tried to give on-the-spot information and advice to people during these sessions. Where this has not been possible, he has asked relevant council officers to provide a response which will be sent to the resident.
Detailed minutes are taken at each ward meeting and published on this website.
General themes raised include
Planning and development issues
These have been responded to individually.
The council's policy regarding dogs
See the Council's policy regarding dogs.
Forming residents associations
Find out how to form resident's association.
Comments about specific schools will be responded to individually. The council's general policy is to work towards all schools being rated at least 'good' by Ofsted.
The council also encourages schools to become academies and is supporting plans for new free schools.
Housing policy and right to buy
Find out about the revamp to the Ren Deposit Scheme
The future of the Ram Brewery
Following consultation, finishing touches are being put to a revised scheme.
Voluntary organisations and how to get involved in the Big Society
A strategy is being prepared for engagement with local groups.
Special educational needs
For general information about special educational needs.
Find out how we deal with potholes.
The council has little control over business rates, but is lobbying to obtain more local control.
Lack of response from council staff to complaints
Individual complaints are being investigated. Generally, though, we aim to provide a full written response to a complaint within ten days.
Events on Clapham Common
The council will continue to liaise with Lambeth Council about this.
The standard of refuse collection and green waste collection
A combined domestic and green waste collection scheme began in April 2012.
Help for businesses
A Streetlife session in March 2012 further tackled these and other issues.