Customer Centre

Our facilities

Our facilities have been designed to provide a comfortable and functional environment for you.

Online services

You are encouraged to use the self service facilities for services that are available online. We can assist you with accessing these services and are happy to assist first time users.

Free WiFi

The Reception area has free WiFi for customers' use. Select WBC-GUEST.

Hearing induction loops

Hearing induction loops have been fitted throughout the Customer Centre.

Children's play area and baby change room

A children's play area is provided for your convenience. You should ensure children remain supervised at all times.

There is a nursing mother and baby change room we can direct you to if required.

Private interview facilities

Private interview facilities are available upon request.


Public toilet facilities are available, including a disabled toilet.

Pages in Customer Centre