Council tenants: Repairs and maintenance

Replacement communal door keys and fobs

You can get a replacement or extra key or fob for the entrance to your block from your area team. There is a cost for these which depends on the type of key or fob you require and is subject to an admin fee.

You can get these from:

Central, Eastern and Southern Area:
Housing Customer Centre
90 Putney Bridge Road
London
SW18 1HR

Opening times: Monday - Friday, 9am to 4.30pm

Western Area:
38 Holybourne Avenue
London
SW15 4JE

Opening times: Monday - Friday, 9am to 4.30pm

You will need to provide:

  • Identification – a passport or driving licence
  • Proof of residence - for example, a recent utilities / council tax bill with your name and address shown
  • If you are a private tenant – your Tenancy Agreement

Please note that from 1 April 2017 we will no longer accept cash payments at Housing Customer Centre, 90 Putney Bridge Road.

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