The Home Improvement Agency

The Home Improvement Agency (HIA) have considerable experience helping arrange home improvements, repairs or adaptations to make homes in the borough warm, safe and secure.

Who we help

We help homeowners and tenants of private landlords improve their homes. We also help council tenants with adaptations and specific repairs. Our main purpose is to advise and help:

  • Older homeowners - who need to repair, maintain, improve or adapt their home
  • Households with a disabled person - so they can remain living independently at home.

It doesn't matter whether you own or rent your home from the council, a private landlord or a housing association. 

How we can help

We can support you through the financial process and building works by giving advice, assisting with grants and loans applications, surveying, inspecting and supervising approved contractors.  

You don't have to qualify for a grant to use our services.