Corporate Business Plan (CBP)

Corporate Business Plan 2011


Since 1999 the Government has required that all Councils produce a business plan bringing together their Medium Term Financial Strategy, service plans, objectives and performance outturns and targets.

This requirement has been met through the publication of our annual Corporate Business Plan (CBP) which looks back over the previous year and forward to the next three. The CBP helps to provide a complete picture of the overall framework within which the Council works to achieve our objectives of delivering high quality, value for money services.

The formal requirement to produce a Plan has now been lifted. However, the Council remains committed to effective annual financial and service planning and robust performance management - features independently recognised as being amongst the best of any authority in the country.  As such, the key components of CBP remain integral to the business planning process in Wandsworth and are subject to regular scrutiny.

The page below brings these elements together so they can still be easily accessed as a 'virtual' Business Plan for 2011. This ensures that all residents, service users, partners and businesses continue to know how the Council is performing and monitor our successes or otherwise.

Foreword from the Leader of the Council

This plan is very useful as it brings together the key elements of the Council's financial and service improvement plans for the next 3 years and also looks back over achievements for the last year.

For all the services contained in the plan you will find a challenging set of performance targets and specific commitments to improve the delivery and quality of services to residents. These commitments to the future come at a time of great uncertainty for public services as measures to tackle the nation's budget deficit are implemented by the coalition government.

However, I am confident that the Council's longstanding approach to quality, efficiency and effectiveness will allow us tackle the challenges ahead in a positive and vigorous manner.

Ravi Govindia
Leader of Wandsworth Council

The Council's corporate objectives

The Council has 5 strategic objectives (and sub-objectives) that reflect the Council's priorities and its ongoing corporate ambition to deliver high quality, value for money services, including keeping the council tax amongst the lowest in the Country:-

  • Delivering high quality, value for money services
  • Improving opportunities for children and young people with an emphasis on early intervention and preventative work
  • Making Wandsworth an attractive, safe, sustainable and health place
  • Providing personalised and preventative care and support for adults in need - including those in housing need
  • Building a prosperous, vibrant and cohesive community

These objectives are reviewed regularly and are informed by concerns and priorities gathered through professionally conducted market research, user groups and residents' meetings.

These objectives also contribute towards meeting the longer term vision for improving the quality of life of residents in the Borough as set out in the Sustainable Community Strategy - Our Wandsworth 2018.

Medium Term Financial Strategy (MTFS)

The Council's MTFS describes the financial direction of the Council the financial pressures over a 4 year period. It models income, expenditure and resource requirements and demonstrates how the Council's financial plans and strategies contribute to the achievement of its objectives.

It covers the General Fund Revenue Account, the Housing Revenue Account and the Capital Programme, and includes grant funded projects.  It also comments on the significant risks facing the Council in the forthcoming years and explains what the Council is doing to reduce those risks.

The 2011/12 MTFS was presented to the Finance and Corporate Resources Overview and Scrutiny Committee on 22nd June 2011 and will be considered for approval by the Executive on 4th July 2011.

What we've achieved in 2010/11

Each year the Council approves a list of "Key Issues" which form the agenda for major areas of improvement and development programmes in the coming year and beyond. The identification of such Key Issues, and our regular reporting of progress in achieving them, has enabled the Council to keep careful track of a range of priority actions and to provide a Council-wide profile to issues which are considered important locally. 

Our progress in meeting the agreed Key Issues is considered by our Finance and Corporate Resources Committee at the end of each year financial year. The latest report details our end of year progress and key achievements for 2010/11.

Our plans for 2011/12 and beyond

At the start of the current year our 2010/11 Key Issues (see above) were reviewed to ensure they remain relevant to achieving the council's priorities during the coming year. Key Issues have been added or retained where they reflect, for example,  major areas of service developments, new legislative requirements or where there are have been significant performance issues raised during the year.

The Key Issues 2011/12 have now been agreed and set out the council's key plans for the coming year. These will be monitored carefully during the year.

2010/11 results of the Council's performance measures

Wandsworth Council uses a variety of performance indicators to monitor how well its services are performing in meeting the needs of our service users and to measure their efficiency and value for money.

Throughout the year the council's various Overview and Scrutiny Committees (OSCs) focus on a set of key indicators of performance, 'the toplines'. The toplines include a variety of indicators that relate to the delivery of the council's priorities. Many of these indicators are defined and collected nationally through the data councils are required to submit to the government each year. Others are locally defined to cover issues that are important locally. The toplines measure performance across a wide range of Council activity including adult and children's social services, education, housing, leisure services, libraries and street cleansing.

Challenging three-year targets are also set for each indicator. The Council has a policy of striving to ensure that the services we provide perform amongst the best in London , and our targets are set accordingly.

The 2010/11 results for the Council's topline measures are available to download. The tables allow you to easily see which indicators are improving and/or have met their 2010/11 targets and vice versa. The indicators and targets for the next three years are also shown.