Corporate Business Plan (CBP)

Corporate Business Plan 2017


Welcome to the council's Corporate Business Plan (CBP) 2017.

From 1999 to 2010 the Government required all Councils produce a business plan bringing together their Medium Term Financial Strategy, service plans, objectives and performance outturns and targets. 

Until 2010 this requirement was met through the publication of our annual Corporate Business Plan (CBP) which looks back over the previous year and forward to the next three. The CBP helps to provide a complete picture of the overall framework within which the Council works to achieve our objectives of delivering high quality, value for money services. 

There is no longer a formal requirement to produce a Plan. However, the Council remains committed to effective and transparent annual financial and service planning and robust performance management - features independently recognised as being amongst the best of any authority in the country.  As such, the key components of CBP remain integral to the business planning process in Wandsworth and are subject to regular scrutiny. 

This page brings all these elements together so they can still be easily accessed as a 'virtual' Business Plan for 2017. This ensures that all residents, service users, partners and businesses continue to know how the Council is performing and can monitor our successes or otherwise.

Foreword from the Leader of the Council

Our business plan is focussed on making the brighter borough the best place to live in London and on improving the life chances of our most vulnerable residents. It challenges us to provide local people with first rate services over the full course of their lives and commits us to maintaining a low council tax rate which is so important to protecting low income households.  

We have an ambitious vision for our borough’s future and this plan is the framework by which we manage the biggest council-led regeneration and economic development programme in London. We measure regeneration success in terms of the benefits it brings to our communities and we work hard to harness every opportunity that comes with new investment in this borough. That’s why we set clear and challenging targets for delivering new jobs, apprenticeships, transport links, cultural attractions, business opportunities and genuinely affordable homes.

Wandsworth has a lot to be proud of, including the lowest crime rate in inner London, a school network with 94% rated good or outstanding, a first class library network, beautiful parks and commons, excellent transport links and London’s second best affordable home building record in 2016.  But none of this can ever be taken for granted and listening to our residents and responding to their changing needs is a key feature of our business model.  

Since October 2016, Wandsworth has shared its staff, back-office infrastructure and buying power with neighbouring Richmond Council in a unique arrangement which allows both councils to make savings in excess of £10m each year. This is just one the innovative ways this council is reducing costs and protecting the front line services local residents rely on.  

Ravi Govindia, Leader of Wandsworth Council

The council's corporate objectives

The Council has 5 strategic objectives (and sub-objectives) that reflect the Council's priorities and its ongoing corporate ambition to deliver high quality, value for money services, including keeping the council tax amongst the lowest in the Country:

  • Deliver high quality, value for money services (cross-cutting objective)
  • Improving opportunities for children and young people with an emphasis on early intervention and preventative work 
  • Making Wandsworth an attractive, safe, sustainable and healthy place 
  • Promote health, independence  and wellbeing for all adults with personalised and preventative care and support for adults in need – including carers and those in housing need
  • Building a prosperous, vibrant and cohesive community 

These objectives are reviewed regularly and are informed by concerns and priorities gathered through professionally conducted market research, user groups and residents' meetings.

The latest corporate objectives were presented to the Finance and Corporate Resources Overview and Scrutiny Committee on 29 June 2017 and were approved by the Executive 3 July 2017.

Medium Term Financial Strategy (MTFS)

The Council's MTFS describes the financial direction of the Council the financial pressures over a 4 year period. It models income, expenditure and resource requirements and demonstrates how the Council's financial plans and strategies contribute to the achievement of its objectives. 

It covers the General Fund Revenue Account, the Housing Revenue Account and the Capital Programme, and includes grant funded projects.  It also comments on the significant risks facing the Council in the forthcoming years and explains what the Council is doing to reduce those risks. 

The 2017/18 MTFS was presented to the Finance and Corporate Resources Overview and Scrutiny Committee on 29 June 2017 and were approved by the Executive 3 July 2017.

What we've achieved in 2016/17

Each year the Council approves a list of "Key Issues" which help to identify areas for improvement and development programmes in the coming year and beyond. The identification of such Key Issues, and our regular reporting of progress in achieving them, has enabled the Council to keep careful track of a range of priority actions and the progress that has been made.  It also provides a Council-wide profile to issues which are considered important locally.  

Our progress in meeting the agreed Key Issues is monitored by our Overview and Scrutiny Committees at the end of each year financial year. The latest report details our end of year progress and key achievements for 2016/17.

Our plans for 2017/18 and beyond

At the start of the current year, our 2016/17 Key Issues (see above) were reviewed to ensure they remain relevant to achieving the council's priorities during the coming year. Key Issues have been added or retained where they reflect, for example, major areas of service developments, new legislative requirements or where there are have been significant performance issues raised during the year. 

The Key Issues 2017/18 have now been agreed and set out the council's key plans for the coming year. These will be monitored carefully during the year. 

2016/17 results of the council's performance measures

Wandsworth Council uses a variety of performance indicators to monitor how well its services are performing in meeting the needs of our service users and to measure their efficiency and value for money. 

Throughout the year the council's various Overview and Scrutiny Committees (OSCs) focus on a set of key indicators of performance, 'the toplines'. The toplines include a variety of indicators that relate to the delivery of the council's priorities. Many of these indicators are defined and collected nationally through the data councils are required to submit to the government each year. Others are locally defined to cover issues that are important locally. The toplines measure performance across a wide range of Council activity including adult and children's social services, education, housing, leisure services, libraries and street cleansing. 

Challenging targets are also set for each indicator. The Council has a policy of striving to ensure that the services we provide perform amongst the best in London, and our targets are set accordingly. 

The 2016/17 results for the Council's topline measures are available to download. The tables allow you to easily see which indicators are improving and/or have met their targets and vice versa. Following work with Members, Children’s Services results are subject to additional scrutiny and are available to download. The indicators and targets for 2017/18 toplines are also available.   

How are we performing compared with other councils?

Wandsworth is committed to being an Open Council, making it easy for residents to find out how we spend your money and how good we are at delivering services.

Our Open Council web pages help you do just that with links to how we are performing in comparison with other councils across services like education, libraries recycling and services for adults and older people.