Personal data and data protection

Accessing your information

The Data Protection Act 1998 provides an individual a right of access to their personal data.

You can obtain the information by writing (a letter or email) to Wandsworth Council at the address below:

Corporate Information Management Team
Wandsworth Town Hall
Wandsworth High Street
London, SW18 2PU

Email: dpa@wandsworth.gov.uk

You can also make a request for personal information online. 

A request for personal information must include:

  • Name and address
  • Proof of identity
  • The personal data required
  • £10 fee

Copies of driving license and passport are accepted as proof of identity. The proof of identity may also need to be verified by a Council Officer.

In order for us to be able to process a request efficiently the request should include details of the information required, for example services received and departments which may hold the information.

A fee of £10 is payable for each request for personal information.  Cheques should be made payable to 'Wandsworth Borough Council'. 

The fee may be waived under certain circumstances by the Adult Social Services Department subject to an applicants status. Where a request for information comprises of a single document or similar the fee may also be waived. 

If a fee is required, but has not been provided, we will contact the applicant to advise in order to progress the request.

Where information is requested by a third party, authorisation must be provided by the person who the information relates to. We will need to verify the third party's status.

Timescales

Applications will be processed promptly, but in any event a response will be made within 40 calendar days from the date that we receive the request, proof of identity and fee.

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