Council Tax team
Getting in touch
This is the quickest way for your enquiry to be processed.
Our target is to respond to all written and emailed correspondence within 10 working days.
Please note, if our response is sent by post it may take up to 14 working days to receive our reply.
- Email us at firstname.lastname@example.org
- Summons queries can be emailed to email@example.com
Please ensure you quote your account reference number, name and address, and property you are writing about if different to your address.
Write to us at:Council Tax Services
PO Box 65962
Telephone 020 8871 8081 to use our automated, self service line 24 hours a day.
Text your query to 020 7183 9092 and someone will call you back between 9am - 5pm within 2 working days.
Fax us on 020 8871 8148
- 24 hour Automated Payments Line: 0800 021 7763 (see call charges)
- 24 hour Automated Direct Debit Line: 020 8871 7799
- 24 hour Automated Refund Line: 020 8871 7337
Customers with special needs
We can provide all of our correspondence or leaflets in large print for people with vision impairment. If you require this service please telephone us on 020 8871 8081.