Housing performance and statistics
Government statistics and standards
In addition to local performance indicators we also submit information to central government to compare performance against other local authorities. This can be viewed on the Department of Communities and Local Government website at Local Authority Housing Statistics and Homelessness Statutory Statistics.
The Regulatory Framework for Social Housing in England (from April 2015) sets out the regulatory standards for registered providers of housing; these place emphasis on the relationship between landlords and their residents at a local level. There are two types of Standards: consumer and economic. Consumer standards apply to all registered providers, including local authorities. Economic standards apply only to private registered providers; these include organisations previously know as housing associations (HAs) or registered social landlords (RSLs).
The regulatory standards aim to put residents at the heart of shaping, influencing and monitoring the services they receive. The Homes and Communities Agency (HCA) expects residents and landlords to work closely together to set local service standards. The Council's local Housing Service Standards were reviewed and streamlined in 2013 in consultation with Council residents. They are also linked to the HCA Standards.
Our performance against these standards is set out in the Annual Report to residents, published in the September issue of Homelife. Further detailed performance information is also produced in the Annual Quality Performance Review and Service Scorecards.