Skip, highways licences and parking bay suspension charges
What to do if you need to cancel or alter a highways licence
When to give us notice
Requests for alterations or cancellations must be received by 3pm on the day of submission, a minimum of two clear working days before the start date of the licence or parking bay suspension for this to be considered. For example, if the licence is due to start on a Friday a request to cancel or alter must be received before 3pm on the Tuesday before.
This notice period does not include weekends or bank holidays.
You should note that if the correct notice period is not given your request we are unable to consider cancellation or alteration.
We will arrange for our contractor to remove/amend the signage as soon as possible.
Payment of the administrative charges must be made at the time the request to cancel or alter is submitted. A decision to cancel or make an alteration cannot be granted until the payment is made.
The following charges apply from 1 April 2017 to 31 March 2018:
A request to cancel or alter a licence or parking bay suspension will incur an administration charge of £17.50.
For a parking bay suspension there is an additional charge of £9.80 per sign, for any signage that needs to be erected/amended.
The following charges apply from 1 April 2018 to 31 March 2019:
A request to cancel or alter a licence or parking bay suspension will incur an administration charge of £47.50.
For a parking bay suspension there is an additional charge of £10.10 per sign, for any signage that needs to be erected/amended.
How to notify us
In the event of the need for a cancellation or alteration to an application you should email firstname.lastname@example.org providing:
- your name
- address of the licence or suspension
- date of the original request
- the change you require
Call 020 8871 8871 to make your payment by debit or credit card. Payments can be taken between 8am and 4pm on Monday to Friday excluding Bank Holidays.
Refunds can only be made in respect of parking bay suspensions and not for any other type of highways licence.
If a cancellation is agreed then the refund of any parking bay suspension charge will be calculated from the first full day following the removal of the signage from the site.
Refunds are usually processed within 7 to 10 days.