The Care Act

Care and support has changed for the better in Wandsworth

The Care Act

From April 2015, care and support in England changed for the better. The Care Act has made care and support more consistent across the country.

Care and support

'Care and support' is the term used to describe the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like getting out of bed, washing, dressing, getting to work, cooking meals, eating, seeing friends, caring for families and being part of the community.

It might also include emotional support at a time of difficulty and stress, helping people who are caring for an adult family member or friend or even giving others a lift to a social event.

Care and support includes the help given by family and friends, as well as any provided by the council or other organisations.

Your wellbeing

Many of us will need care and support at some point in our lives and most people will pay at least something towards the cost of their care. The new national changes were designed to help you plan for the future and put you more in control of the help you receive. Any decisions about your care and support will consider your wellbeing and what is important to you and your family, so you can stay healthy and remain independent for longer.

If you receive care and support, or you support someone as a carer, you could benefit from the changes.

You could benefit from the changes if you:

  • receive care and support
  • support someone as a carer
  • are planning for future care and support

What changed?

In April 2015 we introduced the new national eligibility criteria along with other changes to care and support, including:

  • New support for carers
  • Wandsworth already operates a deferred payment agreements for care costs

Keeping in touch

If you have any questions we have set up an email for residents to contact us at

Care and support & you


Pages in The Care Act