About the Benefits Service

Advice on benefits, debt, housing and employment

Find out about other benefits you can claim and further financial help. Get free, confidential information and advice about money, legal, consumer and other problems from the Citizens Advice Bureau.

Complaints, compliments and suggestions

We want to hear from you if you want to complain about our service, compliment us, or make a suggestion about how we can do things better.

Benefit cap

A cap will on total amount of benefit that working-age claimants can receive was introduced on 15 July 2013. Read more about the benefit cap.

Contact the Benefits Service

020 8871 8080
(9am to 5pm, Monday to Friday)

Request a telephone call for:

Email the Benefits Team

Other ways of contacting us.