Website statistics

We believe it is important that our customers can rely on this website to provide information and online resources. To this end we publish statistics that show the usage of the site and the percentage of 24/7 availability.


Our website is reviewed every year for usability. This includes navigation, search, A to Z, and accessibility for disabled people. Find out how we are doing on usability from the Better Connected website.


We have set a target for the availability of the site at 99%.

During November 2015 the site was available for 100% of the time.


This table shows the total number of sessions and the total number of pages viewed.

Total sessions
Date Sessions
Total: 4,782,494
November 2015
October 2015
September 2015
August 2015
July 2015 406,500
June 2015 398,753
May 2015 418,866
April 2015 413,933
March 2015
February 2015
January 2015
December 2014
Total page views
Date Page views
Total: 15,317,919
November 2015
October 2015
September 2015  1,371,408
August 2015 1,324,533
July 2015
June 2015 1,411,037
May 2015 1,501,888
April 2015  1,485,023
March 2015 1,536,143
February 2015
January 2015
December 2014

About usage statistics

We monitor usage of our site using Google Analytics.


Google define a session as: "the period time a user is actively engaged with your website, app, etc. All usage data (Screen Views, Events, Ecommerce, etc.) is associated with a session."

Page views

Google define a page view as: "a view of a page on your site that is being tracked by the Analytics tracking code. If a visitor hits reload after reaching the page, this will be counted as an additional pageview. If a user navigates to a different page and then returns to the original page, a second pageview will be recorded as well."

Need more information?

For more information, please email