Out of hours contact details

Emergency home response alarm service

Home alarms can help you live independently - you can have sensors fitted in your home which will alert someone for help if you get into trouble.

Our users of home alarms are disabled people and the elderly.

Sensors can detect if you

  • Fall
  • Leave the gas on
  • Have a seizure
  • Leave your bed or home
  • Require medication

There are detectors that can detect Carbon monoxide, flooding and smoke.

Read how Telecare has helped independent living with Telecare case studies.

How home alarms work

Home alarms send an alert to our 24-hour control centre when a sensor in your home is activated.

An emergency warden can

  • Make a home visit
  • Call the emergency services
  • Call a doctor, a friend, or a family member.

You can have different types of sensors fitted in your home.

Wardens will know when your sensor has been activated and which sensor has been triggered. They will speak to you through a base unit attached to your telephone.

If you need to speak with someone, you can contact a warden by pressing the alarm button on the unit, the pendant, or the fall detector if one has been issued.

Advertising policy