Out of hours contact details

The Income Collection Service

How much does it cost to run the service?

Since 2008 we have been participating in a national benchmarking survey designed to create comparative cost data with other boroughs that offer a similar service.

We will publish further details regarding this when the information becomes available.

In the meantime, see a cost comparison of running the service to two other councils during 2006/07.

How does our collection performance compare to other London boroughs?
The result of a recent survey showed that, on average, London boroughs collected 87.6% of debt raised in 2006/07. We collected 91.2% for the same period.

How do some of our charges compare to other boroughs?
It is very difficult for us to provide comparisons across a range of services are they are not always identical in what they offer; however here's an example of how our social care charges compare to other boroughs.

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