Advice and assistance
If you need help viewing or understanding an application the quickest and easiest way is to contact us by email. Email email@example.com and your query will be passed on to the relevant officer.
The Planning Services have relocated, however the duty planner appointment service is available between 9am to 1pm Monday to Friday. You can make an appointment by email or phone, or contact the duty planner by telephone on 020 8871 7620 during the above hours. To view a file or planning history (pre-2000) on our microfiche records you also need to make an appointment giving at least 48 hours notice.
Building Control Services have relocated and there is no longer any drop-in duty building control service. To view a file on our microfiche records or discuss any building control matter with an officer, you need to make an appointment giving at least 48 hours notice to by email firstname.lastname@example.org or telephone 020 8871 7620. The duty building control appointment service is available between 9am to 1pm Monday to Friday.
Planning Aid for England
Planning Aid England (PAE) provides free, independent and professional advice on town and country planning issues to community groups and individuals. They believe everyone should have the opportunity to get involved planning their local area, and provide people with the knowledge and tools to do this.
Assistance for disabled people
If you are elderly or have a disability, and have difficulty in visiting us please telephone 020 8871 7620. We can arrange to provide a copy of the plans or to visit you at home.
Pre-application planning advice
You can get pre-application planning advice at any stage of a proposed development, from initial ideas to detailed proposals.