The Housing department and equalities
Contacting or visiting us
You can contact us:
- In person
- By phone (using Text Relay if necessary)
- By textphone (also known as minicom)
- By email
- By fax
- By letter
For contact details and information about disabled access to the Housing Department and disabled access to the Western Area Housing Office, please see the Housing contacts section.
If you need an interpreter, sign language interpreter or lipspeaker to help you communicate with us in the office, in your home or over the phone, please give us as much notice as possible and we will arrange this for you free of charge.
How you can help us meet your requirements
If you are disabled or have particular communication needs, please tell us so that we can update your records.

