Housing contacts
Contact Housing
Wandsworth Council switchboard: 020 8871 6000
Our address:
Wandsworth Housing Dept17-27 Garratt Lane
SW18 4AE
Disabled access information (DisabledGo website)
Office hours: Monday to Friday 8.30am to 5.30pm
Reception hours: 9am to 4.30pm
Housing options and projects team (Homelessness prevention and advice about finding private rented housing)
Email: housingadvice@wandsworth.gov.uk
Call us Monday to Friday 9am to 5pm: 020 8871 6840
Out of hours emergency social services: 020 8871 6000
Rehousing section
Email: housingapplications@wandsworth.gov.uk
Call us Monday to Friday 9am to 5pm: 020 8871 6812
Contact the Rehousing Section for enquiries regarding:
- General needs queue
- Homeless queue
- Older persons housing queue
- Council tenant transfer queue
- Under occupation (Room to Move)
- Physical disability queue
- Mutual exchanges
- Seaside and Country Homes Scheme (for tenants aged 60 plus)
- Supported queue
- Social care queue
Housing Management: Council Tenants and Leaseholders
Email: hms@wandsworth.gov.uk
Housing Emergencies and noise nuisance (24 hour): Wandsworth Emergency Control: 020 8871 7490
Support services
- Door entry defects: 020 8871 8673 or 8674
- Lift defects: 020 8871 6873
For heating and hot water defects please contact the contractor (T Brown & Sons) directly on the following numbers:
- For communal systems: 0800 977 8473
- For individual systems: 0800 977 8472
Estate Services
- Communal repairs, cleaning and estate lighting: 020 8871 7446
- Garages and storesheds: 020 8871 6870
- Grass cutting and garden maintenance: 020 8871 7048
- Graffiti removal: 020 8871 7049 email graffiti@wandsworth.gov.uk
Area teams
Repairs required inside your property, estate parking permits, and all other tenancy matters including dealing with anti-social behaviour and squatters.
If you do not know which Area Team manages your property, please telephone 020 8871 6864 or 020 8871 8327 or email hms@wandsworth.gov.uk.
- Central Area: 020 8871 8768
- Eastern Area: 020 8871 7439
- Southern Area: 020 8871 7288
- Western Area: 020 8871 5530
Address:
Western Area Office38 Holybourne Avenue
London SW15 5JE
Disabled access information (DisabledGo website)
Get involved - Contact your Resident Participation Officer.
Leasehold services
- Leaseholder sellers' packs: 020 8871 7046
Other Housing Management Services
- Illegal lettings hotline: 020 8871 6556
- Hate Incidents Reporting Line: 020 8871 6829
Warden services (sheltered housing and WATCH)
- Email: wardenservices@wandsworth.gov.uk
- Telephone Monday to Friday 9am to 5pm: 020 8871 8198
- Out of hours emergency wardens: 020 8871 7741
Resident Management Organisations
Ackroydon East: 020 8785 7573
Email:info.aetmo@btconnect.com
All Saints: 020 7801 9842
Email:office@allsaintscourt.org
Battersea Fields: 020 7622 7499
Email:office@batterseafields.co.uk
Carey Gardens: 020 7498 3664
Email:housing@careygardens.co.uk
Chatham Court: 020 7223 8998
Convent: 020 8874 6856
Email:convent25@aol.com
Felsham Rd 020 8788 0572
Email:office@felshamroad.org
Goulden House: 020 7924 5213
Email:office@gouldenhouse.org
McCarthy Court: 020 7228 2894
Email:mailto:office@mccarthycourt.org
Patmore: 020 7622 4495
Email:team@patmorecoop.org.uk
Totteridge House: 020 7738 2358
Email:office@totteridgehouse.org
Wimbledon Park: 020 8780 9980
Email:office@wimbledonpark.org
Council switchboard
- Main switchboard: 020 8871 6000
- 24 Hour Emergency line: 020 8871 7490
- Minicom/textphone users: 020 8871 8666
Council helplines
A number of free telephone lines have been installed across the borough. These "Council Helplines" are available at libraries and community centres and enable you to contact the council free of charge.
