Council housing - Antisocial behaviour and crime
Hate crime and harassment
A hate incident is where someone is subjected to harassment, victimised, intimidated or abused because of his or her race, faith, religion or disability, or because they are lesbian, gay, bisexual or transgendered.
Hate incidents can take many forms and include:
- Physical or sexual assault;
- Physical, verbal or written abuse, threats or intimidation;
- Racist or offensive graffiti;
- Damage to property.
General information and advice about hate crime and harasasment is provided on the hate crime and harassment page. This section provides specific information about how the housing department can help.
Reporting hate incidents, hate crime or harassment
If you are the victim of hate crime you should report it to the police straight away.
The housing department also has a Hate Incidents Reporting Line (020 8871 6829) for you to report hate crimes, anonymously if you wish, as an alternative to the police. All reports are treated confidentially and follow-up action will be taken in all cases.
The Hate Incidents reporting line (020 8871 6829) is not an emergency service and if you are in imminent danger you call the police by dialling 999.
Alternatively, if you are experiencing hate crime and/or harassment, and as a result want help to improve the security of your home or find alternative accommodation, please contact the Homelessness Prevention Team for further advice. If you are a council tenant or leaseholder, please contact your managing agent.
Free graffiti removal
The council's free graffiti removal service aims to remove racist or obscene graffiti within 24 hours. You can report graffiti or ask for graffiti to be removed online.
