Children's Specialist Services

We aim to make sure you are happy with our services.

If, however, you are unhappy about any aspect of our services, please complain to us.

Talk, write, phone or do it online, but do tell us.

Don't just put up with it! If something is wrong you should complain.

You can talk to us on freephone - 0800 587 7787 (ask for the complaints officer), email us at childrenscomplaints@wandsworth.gov.uk, or write to us at:

Information and Complaints Unit
Children's Services
FREEPOST
Town Hall
Wandsworth High Street
SW18 2PU

You may also find these organisations useful

• Voice for the child in care - freephone 0808 8005792.
• Childline - Freepost 1111 London N10BR, freephone 0800 1111 or email anon@childline.org.uk.
• NSPCC - Child protection freephone helpline 0800 800500 or email help@nspcc.org.uk.
• Samaritans - Emotional support and advice 24 hours a day on 08457 90 90 90 or email jo@samaritans.org.
• The Wandsworth Interpreting Service provides assistance to service users who do not speak English as a first language.