Business rates

Business rates are charged on most non-domestic properties such as shops, offices, pubs and factories.

They contribute towards the cost of local services.

Ways to pay

Pay online

Pay your business rates online.

Pay by Direct Debit

Fill out a Direct Debit mandate form and return it to us. Business Rates are normally paid over ten monthly instalments.

Pay in instalments

Pay over 12 months by emailing us on


If you believe you have overpaid your Business Rates, we can refund the amount to you. Contact us so we can:

  • check your account
  • advise you of the position
  • arrange any refund (if necessary).

You can also download a refund application form.

How it's calculated

The business rate is the rateable value of the business times a 'multiplier' that is set each year by the government. The multiplier is the number of pence per pound of your rateable value you'll have to pay in Business Rates.

Businesses with rateable values between £12,001 and £25,499 use the 'small' business multiplier. 

Contact us

Business Rates Service
PO Box 65993
Town Hall
Wandsworth High Street
London, SW18 9LB