Performance indicators - the topline measures
Wandsworth Council uses a variety of performance indicators to monitor how well its services are performing in meeting the needs of our service users and to measure their efficiency and value for money.
Throughout the year the council's various Overview and Scrutiny Committees (OSCs) focus on a set of key indicators of performance, 'the toplines'. The toplines include a variety of indicators that relate to the delivery of the council's priorities. Many of these indicators are defined and collected nationally through the data councils are required to submit to the government each year. Others are locally defined to cover issues that are important locally.
The toplines measure performance across a wide range of Council activity including adult and children's social services, education, housing, leisure services, libraries and street cleansing. There are also a number of indicators which relate to activity carried out by the council with its partners, particularly the health service and the police.
Challenging targets are also set for each indicator. The Council has a policy of striving to ensure that the services we provide perform amongst the best in London , and our targets are set accordingly.
Wandsworth is committed to being an open council and this includes its performance - where we can we provide details of how we perform against all other London Boroughs across a range of key services.
Download the latest indicator data
View the latest results for all the Topline indicators (currently the latest data available as at the end of 2011/12).
This report also contains the previous two years' performance data. An overall performance assessment is also provided using 'traffic light' colours. This provides readers with a quick indication of those areas where performance has met target, and is still improving, and vice versa.
If you have any queries on these topline indicators please contact Jon Evans, Interim Head of Policy.