Housing Benefit overpayment

About Housing Benefit overpayment

An overpayment happens when you are paid Housing Benefit that you are not entitled to. An overpayment can occur for various reasons, such as:

  • You have given us the wrong information.
  • You have not told us about a change in circumstances.
  • You have delayed telling us about a change in circumstances.

You must repay the overpayment.

You can repay overpaid Housing Benefit as:

  • weekly deductions from your weekly benefit entitlement.
  • invoice from our benefit recovery team.

Weekly deductions

If you are still entitled to benefit we will recover your overpayment from your weekly entitlement by deducting an amount per week from your benefit. The basic amount we will deduct is £11.10 for 2016/2017. You will need to increase the amount you pay your landlord by this amount.

Invoices

If you are sent an invoice for an overpayment you can pay using one of the following options.

Online and telephone payments

Monthly instalment plan

Contact us to discuss repaying your overpayment on a monthly instalment plan:

Cheques and postal orders

These should be made payable to Wandsworth Council.

Ensure you write your name, address and invoice number on the reverse of your cheque or postal order. A receipt will only be provided on request. You should not send cash.

Postal payments should be sent to:

Director of Finance
Wandsworth Council
PO Box 18
London SW18 2PB

Excess award of Council Tax Reduction

If you have been awarded too much Council Tax Reduction we will send you a new Council Tax bill which will include the excess amount.

We will also advise you of your new instalments.

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