After your claim has been submitted

How your benefit is paid

For council tenants

Your housing benefit will be paid directly into your rent account reducing the amount you have to pay. You will be sent details showing the new reduced amount you need to pay towards your rent.

This will not take into account any arrangements you have made to pay off arrears.

For housing association tenants

We can pay benefit either to you or your landlord - in most cases the choice is yours. However, if you have rent arrears we may be required to pay the benefit direct to your landlord.

For private tenants

Under the Local Housing Allowance (LHA) rules, benefit is usually paid directly to the tenant, not to the landlord. Further information about how LHA is paid.

For Council Tax Reduction

If you qualify for Council Tax Reduction this will be paid into your Council Tax account reducing the amount you have to pay. Once your award is worked out we will send you a new Council Tax bill.

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