Benefits online services

Other ways to start your claim

Visit the Customer Centre

If you cannot access the online form at home you can use our self service computers at the Customer Centre to make a claim.

Customer Service Centre
Wandsworth High Street
SW18 2PU

Opening Hours: 9am to 5pm Monday to Friday

There is also free internet access and wi-fi at our local libraries.

Pre booked appointments

If you require additional assistance a limited number of appointments are available with an officer, to assist you with your new claim/award application. To discuss this option please either:

Pre-booked appointments are available between the hours of 9am and 4.30pm Tuesday to Thursday. On arrival for your booked appointment you should report to the: 

Customer Centre
Wandsworth High Street 
SW18 2PU

Home visits

We offer a home visiting service for people who cannot attend the Customer Centre due to ill health, disability or vulnerability. A visiting officer can attend your home and complete a new claim/award form with you.