Housing benefit overpayment
Overpayments of Housing Benefit
An overpayment happens when you are paid Housing Benefit that you are not entitled to.
Overpaid Housing Benefit can be recovered in two ways:
- Weekly deductions from your weekly benefit entitlement
- Invoice and arrangement from our benefit recovery team
Weekly deductions
If you are still entitled to benefit we will recover your overpayment from your weekly entitlement by deducting an amount per week from your benefit. The basic amount we will deduct is £10.80 for 2013/2014. You will need to increase the amount you pay your landlord by this amount.
Invoices
If you are sent an invoice for an overpayment you will need to pay this back. If you wish to discuss repaying your overpayment on a monthly instalment plan, please contact the Housing Benefit recovery team
- Email: hbrecoveryteam@wandsworth.gov.uk
- Telephone: 020 8871 7072/5882 between 9am and 5pm Monday to Friday.
You can repay your overpayment by one of the following methods:
Online and telephone payments
You can use the automated telephone payment facility for all other payments.
Telephone the automated telephone payment line: 0845 835 0129 (Charges may vary).
Post
All postal payments should be sent to:
The Director of FinanceWandsworth Council
PO Box 18
London SW18 2PB
Cheques and postal orders
These should be made payable to Wandsworth Council.
Ensure you write your name, address and invoice number on the reverse of your cheque or postal order. A receipt will only be provided on request.
Standing order
Request a standing order form from the Housing Benefit overpayment recovery team between 9am and 5pm, Monday to Friday.
- Telephone: 020 8871 7072/5882
When you receive the form please sign it and return it directly to your bank.
