Housing Benefit overpayment

Overpaid Housing Benefit can be recovered in two ways:

• Weekly deductions from your weekly benefit entitlement
• Invoice and arrangement from our benefit recovery team

Weekly deductions

If you are still entitled to benefit we will recover your overpayment from your weekly entitlement by deducting an amount per week from your benefit. The basic amount we will deduct is £10.20 for 2011/2012. You will need to increase the amount you pay your landlord by this amount.

Invoices

If you are sent an invoice for an overpayment you will need to pay this back. If you wish to discuss repaying your overpayment on a monthly installment plan, please contact the Housing Benefit recovery team by sending an email to hbrecoveryteam@wandsworth.gov.uk or phone 020 8871 7072/5882 between 9.00 am and 5.00 pm Monday to Friday.

 You can repay your overpayment by one of the following methods: 

Online and telephone payments

You can use the automated telephone payment facility for all other payments.

Please telephone the automated telephone payment line number on:

0845 835 0129 (Charges May Vary).

Post

All postal payments should be sent to:

Cheques and postal orders

These should be made payable to Wandsworth Council. Please ensure that you write your name, address and invoice number on the reverse of your cheque or postal order. A receipt will only be provided on request.

Standing order

Please contact the Housing Benefit overpayment recovery team on 020 8871 7072/5882 between 9.00 am and 5.00pm Monday to Friday and request a standing order form. When you receive the form please sign it and return it directly to your bank.