Wandsworth Discretionary Social Fund

Crisis payment

A crisis payment can help with the cost of items and services that you need as a consequence of a disaster. 

In addition, a crisis payment can help with day to day living expenses and repayment of emergency credit on pre-payment fuel meters.

What is a disaster?

Disasters are events of great or sudden misfortune, resulting in significant damage, destruction or loss of possessions or property. For example:

  • flooding
  • gas explosion
  • chemical leak
  • fire

What is a crisis?

The following are examples of what might be considered to be a crisis:

  • a disaster
  • loss of money, for example through a robbery or burglary
  • shortage of money as a result of an emergency


  • You must be a Wandsworth resident and have lived in the borough for six weeks prior to applying or,
  • Have been placed by Wandsworth Council (under it's homelessness duty) in temporary accommodation outside of the borough.

Also you must be in receipt of a relevant benefit, such as: 

  • Income Support
  • Income-based Jobseeker's Allowance
  • Employment and Support Allowance (income-related)
  • Pension Credit

Consideration will be given in exceptional circumstances to low income working households.

How you will be paid

Crisis payments will not be paid in cash, but will be made by provision of vouchers, or of goods already paid for by the Council.

Payments are made from a limited budget. A maximum of two awards will be made in a 52 week period.

How to apply

Please complete the local assistance form here and allow up to 5 working days for a decision to be made. Please include an up to date telephone number so an officer can contact you in order to process your claim.

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