Tenants' Housing Guide DVD
Overview
Our Housing Department has launched a DVD to provide information for Council tenants on services, tenants' and landlords' responsibilities and other details which may be useful throughout your tenancy.
The DVD is provided to all new tenants when you sign your tenancy agreement with the Council.
Watch it now
Contents
Introduction
Moving in
- Signing your tenancy agreement
- How to get gas and electricity
- Other charges
- Housing benefit and how to apply
- Getting your keys and moving in
- Your estate manager
Your tenancy
- Types of tenancy
- Using your home
- Keeping pets
- Transferring your tenancy
- Ending your tenancy
- Tenancy support
- Moving, exchanging or buying your home
Rent and council tax
- How to pay
- Changes in your rent
- Help with paying rent
- Housing benefit and how to apply
Your home
- Repairs
- Reporting a repair
- Providing access
- Alterations, improvements and adaptations
- Condensation
Your estate
- Estate services (including Wandsworth Emergency Control)
- Reporting repairs on your estate
- Cleaning your block and estate
- Refuse and recycling
- Garden maintenance
- Graffiti removal
- Playgrounds
- Parking on your estate
- Garages and store sheds
- Major works
Safety and security
- Introduction
- Fire safety
- Gas safety
- Electricity
- Windows
- Water
- Asbestos
- Home security
Nuisance and anti-social behaviour
Resident involvement
- Residents' associations
- Resident management organisations and co-operatives
Services for older people
Contacting us
- How to contact us
- How to make a complaint
- Wandsworth interpreting service
