Housing online
Register or login for services
You can use this service, if you are a Wandsworth Council tenant or leaseholder, to:
- View rent statements
- Pay your rent online
- Report a non-urgent repair request
- Track the progress of your repair request(s)
- Leaseholders can use this service to submit a communal repair request.
Login or Register for the service
Who cannot log repairs online
Tenants of a Housing Association/CO-OP/Residents' Management Organisation or a Tenants' Management Organisation cannot log repairs directly with the council using the online services. You can only report repairs via your local Housing Association/CO-OP/RMO or TMO office.
Problems with making a payment online
Business rates: telephone 020 7378 5941 Monday to Friday 9am to 5pm.
Benefit overpayments: telephone 020 8871 8080 Monday to Friday 9am to 5pm.
Council tax: telephone 020 8871 8081 Monday to Friday 9am to 5pm.
Rents: telephone 020 8871 8987 Monday to Friday 9am to 5pm.
Make rent payments over the telephone
- 24 hour automated service: telephone 0845 835 0129 or
- Monday to Friday: telephone 020 8871 6894, 9am to 5pm
Rent account arrears queries
Telephone 020 8871 8987, Monday to Friday 9am to 5pm.
Rent account balance queries
24 hour automated service: telephone 020 8871 8987 - Option 1
Housing online
Problems logging in: email hms@wandsworth.gov.uk or telephone 020 8871 6791, Monday to Friday, 9am to 5pm.
Please note
Contacting us by the telephone numbers listed on this page excludes public/bank holidays.
