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Frequently Asked Questions

Q: My waste collection firm uses black bags and have said they are not aware of the bag colour changes and will not issue me other bags. What can I do?

Answer:

We have consulted with the nine registered waste carriers that we know operate in the borough. It was made clear that they must label their bags and not use black bags for street collections from 1 April 2009. However, you remain legally responsible for ensuring that your chosen waste carrier does follow the rules. You must therefore ensure that your waste is never put out for collection in black bags.

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