Libraries FAQs
Click a question to reveal the answer.
Q: What can I borrow and for how long?
Q: Why can't I renew my books over the renewals telephone hotline or online?
Q: Where can I use a word processor?
Q: Where can I use the Internet and is it free?
Q: Do libraries have study spaces?
Q: Why can't I access the library catalogue?
Q: Do you have a Local History Service?
Q: Can you help me with this enquiry?
Q: Who do I contact if I have a complaint?
Q: Do you have halls or rooms for hire?
Q: If you can't supply a requested item do I get my money back?
No, the reservation charge is non-refundable.
It is a charge made for the work involved in identifying and attempting to supply an item.
Please note that, although every effort will be made to supply all requested items, we cannot guarantee supply in all cases.

