Council tax FAQs
Click a question to reveal the answer.
Q: How is Council Tax calculated?
Q: What Council Tax Band is my property in?
Q: What do I do if I do not agree with the banding of my property?
Q: Who is liable to pay Council Tax?
Q: What standard of service can I expect to receive from the Council Tax Service?
Q: How can I tell you that I am moving in or moving out?
Q: Am I entitled to Council Tax Benefits?
Q: How do I claim a single person discount?
Q: I am a student, am I entitled to a reduction?
Q: What assistance is there for people with disabilities?
Q: Are there other reductions available?
Q: How can I pay my Council Tax and can I pay in instalments?
Q: Can I view my account balance online?
Q: Do you offer paperless billing?
Q: How do I report the death of a Council Tax payer?
Please accept our condolences in your loss. It is important that you notify the Council Tax section as soon as possible. Please provide the following information:
- The name of the deceased person and the date they died
- The address of the property they lived in
- The names and addresses of any executors to the will
- The name and address of an appointed solicitor
Upon receipt of the above information we will amend the account and credit any exemptions or discounts. We will send you an amended bill. Please contact us to provide this information.
Q: What happens if I don’t pay my Council Tax?
Q: Why have I received a reminder?
Q: Why have I received a summons?
Q: I have received a notice of liability order, what should I do?
