Benefits FAQs
Click a question to reveal the answer.
Q: How long does my application take to process?
Q: From what date will my Housing Benefit be paid?
Q: Can I claim Housing Benefit/apply for Council Tax Reduction if I work?
Q: I am self-employed - what information do I need to provide?
Q: What is Local Housing Allowance?
Q: I am a joint tenant. How will this affect the LHA I receive?
Q: Why do I have an housing benefit overpayment?
Q: How will the Housing Benefit overpayment be recovered/paid back?
Q: I might be starting work - how this will affect my benefits/award?
Q: Can my landlord be paid my Housing Benefit?
Q: How do my savings or capital affect my benefit/award?
Q: I receive Housing Benefit but cannot pay my full rent. Can I get any other help?
Q: What is a non-dependant deduction?
Non-dependants are someone who normally lives with you on a non commercial basis, for example, an adult son or daughter or other relative. Deductions from Housing Benefit and Council Tax Reduction can apply for non dependants.
There are certain cases in which we will not make a deduction. Find details of the level of deduction that can apply below.
Non-dependant deductions from Housing Benefit in 2013/2014
Aged under 18 years - Nil
Aged 25 or over and in receipt of Income Support, JSA (income based) or ESA (IR) Main Phase - £13.60 per week.
Aged 18 or over and:
- Gross income under £125.99 or not in remunerative work - £13.60
- Gross income £126-£185.99 in remunerative work - £31.25
- Gross income £186-£241.99 in remunerative work - £42.90
- Gross income £242-£321.99 in remunerative work - £70.20
- Gross income £322-£400.99 in remunerative work - £79.95
- Gross income £401 or more, in remunerative work - £87.75
Non-dependant deductions from Council Tax Reduction in 2013/2014
Aged under 18 years - Nil
Over 18 years:
- In receipt of state Pension Credit Income Support, ESA (IR) or JSA (income based) - Nil
- Gross income under £185.99, or not in remunerative work - £3.65
- Gross income £186-£321.99 in remunerative work - £7.25
- Gross income £322-£400.99 in remunerative work - £9.15
- Gross income £401 or more, in remunerative work - £10.95
Q: I think you have calculated my Housing Benefit incorrectly?
Q: Local Housing Allowance and the Shared Accommodation Rate?





