Benefits FAQs
Click a question to reveal the answer.
Q: How long does my application take to process?
Q: From what date will my Housing Benefit be paid?
Q: Can I claim Housing Benefit/apply for Council Tax Reduction if I work?
Q: I am self-employed - what information do I need to provide?
Q: What is Local Housing Allowance?
Q: I am a joint tenant. How will this affect the LHA I receive?
Q: Why do I have an housing benefit overpayment?
Q: How will the Housing Benefit overpayment be recovered/paid back?
Q: I might be starting work - how this will affect my benefits/award?
Q: Can my landlord be paid my Housing Benefit?
Q: How do my savings or capital affect my benefit/award?
Q: I receive Housing Benefit but cannot pay my full rent. Can I get any other help?
Q: What is a non-dependant deduction?
Q: I think you have calculated my Housing Benefit incorrectly?
Q: Local Housing Allowance and the Shared Accommodation Rate?
