Housing and Council Tax Reduction
Housing Benefit and Council Tax Reduction are help with rent and council tax payments for people who have a low income.
The Benefits Service Call Centre is open weekdays from 9am to 5pm.
The Customer Service Centre is open weekdays from 9am to 5pm and the Finance Reception is open from 9am to 4.30pm
More information from the Housing and Council Tax Reduction Service.
Frequently asked questions
- How long does my application take to process?
- From what date will my Housing Benefit be paid?
- Can my claim be backdated?
- Can I claim Housing Benefit/apply for Council Tax Reduction if I work?
- I am self-employed - what information do I need to provide?
- What is Local Housing Allowance?
- I am a joint tenant. How will this affect the LHA I receive?
- Why do I have an housing benefit overpayment?
- How will the Housing Benefit overpayment be recovered/paid back?
- I might be starting work - how this will affect my benefits/award?
- Can my landlord be paid my Housing Benefit?
- How do my savings or capital affect my benefit/award?
- Can my deposit be paid?
- I receive Housing Benefit but cannot pay my full rent. Can I get any other help?
- What is a non-dependant deduction?
- I think you have calculated my Housing Benefit incorrectly?
- My child is disabled and has high dependency on medical equipment. We have had to move into a larger property to ensure we have an extra bedroom for this equipment. Will I be able to claim this extra bed room rate?
- Local Housing Allowance and the Shared Accommodation Rate?
- Benefit calculators
- Benefits online services
- Changes in your circumstances
- Council Tax Benefit consultation now closed
- Council Tax Reduction
- Discretionary Housing Payments
- Evidence to support your claim
- Housing Benefit and Council Tax Reduction for older people
- Housing benefit appeals
- Housing benefit overpayment
- How your benefit is paid
- Information for landlords
- Social Sector Size Criteria
- Wandsworth Discretionary Social Fund
- Welfare Reform
- Your benefit entitlement letter explained