Trading Standards - Consumer advice

Advice and support for consumers in Wandsworth is provided by Citizens Advice Consumer Service, a telephone and online consumer advice service, which is supported by local authorities in London and by the Office of Fair Trading.

Citizens Advice Consumer Service provides clear, practical consumer advice to help consumers sort out their problems and disagreements with suppliers of goods or services and trained advisers are ready to offer individual solutions for individual problems. Citizens Advice Consumer Service works in partnership with Trading Standards, providing first level advice and information on a wide range of consumer problems.

Where a complaint relates to criminal legislation enforced by Trading Standards, then Citizens Advice Consumer Service will refer details of the complaint to Trading Standards for further investigation.