If you return to where you parked your car and find it is not there, it may have been removed if it was illegally parked, particularly if it was causing an obstruction. Under these circumstances your vehicle may have been removed by the Council's enforcement contractor, either to a nearby street, or to the pound.

Please note: It is a legal requirement that a Penalty Charge Notice must be issued to a vehicle before it is removed to the car pound or relocated to another parking space in the street.  

Details of Wandsworth's pound

Please call the TRACE service on 020 7747 4747 and they will be able to tell you if your vehicle has been removed and where it has been taken.

However, to avoid the inconvenience and cost to yourself and other road users, please take a few moments to ensure you are parked legally before locking and leaving your vehicle.

Reclaiming your vehicle from the car pound
In order to get your vehicle released from the car pound, you will need to supply one form of documentary proof to show that you are the owner, hirer or keeper of vehicle, as well as one form of documentary proof of your address. Details of acceptable documentary proofs are given below.  

Proof of vehicle ownership
Vehicle registration document 
Vehicle insurance certificate

Proof of address
Landline phone bill
Council Tax bill
Utility bill
Bank statement
Please Note: Bills must be no more than 3 months old 

Hire vehicles
Please provide the hire agreement and one proof of your address as detailed above.

Company vehicles
Please provide a letter on headed paper, showing the company address and confirming that you have the company's permission to collect the vehicle. No proof of your address is required.

Payment
You will also need to pay the Penalty Charge Notice issued when your vehicle was removed and the removal charge. You may need to pay storage charges if your vehicle was in the pound for more than a day. Storage charges are applied for each day your vehicle was in the pound, starting from midnight on the day following the vehicle's removal. Details of the charges are available elsewhere on this website.  

Contesting the removal of your vehicle
You can request a representations form at the car pound if you wish to contest the removal of your vehicle. More details about the representation and appeal procedure are available elsewhere on this website.