This is a comprehensive directory of telephone numbers, postal and email addresses. Direct links to the most frequently used services can be found from the options menu on the Parking Service home page.

General enquiries
In Person:

Technical Services 'One Stop' Counter
5th Floor
New Town Hall
Wandsworth High Street
(Open Monday to Friday 9am - 5pm, and Saturday 9.30am - 12.30pm)

Please Note:
The Concessionary Travel Team (dealing with disabled Blue Badges and Freedom Passes) is not available on Saturdays.   

 
By Telephone:

The Parking Helpline 020 8871 8871
(Open Monday to Friday 8am - 6pm, and Saturday 9.30am - 12.30pm)

Evening Freephone Service 0800 587 2605
(Monday to Friday 5pm - 6pm)

MiniCom 020 8871 8403

 
By Email:

parking@wandsworth.gov.uk

 
By Post:

Wandsworth Borough Council
Technical Services Department
The Town Hall
Wandsworth High Street
London SW18 2PU

 

Notice processing payments and enquiries (Parking tickets)
In Person:

As General Enquiries

 
By Telephone:

Credit Card Payments 0845 130 5758
(Available 24 hours a day, 7 days a week)

 
By Email:

parkingenquiries@wandsworth.gov.uk
(Enquiries only)

 
Internet Payments:

www.wandsworth.gov.uk/parking/payments
(Credit/Debit Cards)

 
Postal Payments:

Wandsworth Borough Council
PCN Payments
PO Box 4405
London
SW18 2XN

 
Postal Enquiries:

Wandsworth Borough Council
PCN Enquiries
PO Box 4406
London
SW18 2XL

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Permits and permit applications
In Person:

As General Enquiries

 
By Telephone:

As General Enquiries

 
By Email:

parkingpermits@wandsworth.gov.uk
(Enquiries only)

 
By Post:

Wandsworth Borough Council
PO Box 8887
London
SW18 2ZB

 

Permit investigation hotline
We have created a Permit Investigation team to look into possible misuse of parking permits. If you suspect a permit may not be genuine or legitimate please call the Investigation Hotline in total confidence.
Telephone:

0800 0850866

 

Temporary permits, suspensions and skip licences
For Example: Covering use of a courtesy car, reserving spaces for removal lorries, funerals and skip hire.

Use General Enquiries

 

On-street activities
Telephone:

020 8871 6660

 
Email:

parking@wandsworth.gov.uk

 

Removed and relocated vehicles
TRACE Telephone:

020 7747 4747
(Use this to establish where your car is if it is not where you parked it)

New Vehicle Pound Address:
(From 1st June 2007

Hallowfield Way
Mitcham
CR4 3YE

>> Get a local map (from streetmap.co.uk)

Phone: 020 8646 2874

Consultation and controlled parking policy
By Telephone:

020 8871 6691

 
By Email:

parking@wandsworth.gov.uk

 
By Post:

Wandsworth Borough Council
Technical Services Department
The Town Hall
Wandsworth High Street
London SW18 2PU

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Emergencies out of normal office hours
Telephone:

Emergency Services Officer 020 8871 6900

 

Complaints
Step 1:

Please use General Enquiries to try and sort your problem locally.

 
Step 2:

If you are unhappy still, please write to:
Director of Technical Services
Bill Myers
The Town Hall
Wandsworth
London SW18 2PU

Tel: 020 8871 6651

 
Step 3:

If you are still unhappy you can contact:
The Chief Executive
Gerald Jones
The Town Hall
Wandsworth
London SW18 2PU

Tel: 020 8871 6001

 

Parking shops

Open Monday to Saturday 8am - 6.30pm

Putney parking shop
38- 40 Lower Richmond Road (between Ruvigny Gardens and Glendarvon Street). Telephone: 020 8785 9953.

Battersea parking shop
145 Lavender Hill (between Sugden Road and Thirsk Road). Telephone: 020 7223 5421.

Tooting Bec parking shop
297- 299 Balham High Road (between Louisville Road and Tooting Bec Road). Telephone: 020 8767 4696.
 

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