Complaints, comments and suggestions

Please find details of our complaints procedure and information on how to make a suggestion

We welcome all feedback concerning our services and would like you to help us improve. Please use this opportunity to voice your opinions and help us to identify any areas for improvement by completing the form below.

Customer compliments and complaints

Compliments received 01/04/07 – 31/01/08: 20
Complaints received 01/04/07 to 31/01/08: 3

Here is a selection of recently received compliments from customers.

"Thank you for your assistance in preparing the statement of account at such short notice. Your help and flexibility is very much appreciated"
"I am extremely grateful to you for the patience and co-operation you have given"
"Thanks for the swift response which has gone a long way to assuage me and restore my confidence in Wandsworth Council"
"I wish I had spoken to you the first time I called. You’ve been very helpful…I'd give you 10 out of 10"