How do I pay my Council Tax?
When you have received your bill, you may pay your Council Tax in a variety of ways shown by the links below.
Wandsworth Council currently has the lowest council tax charge in the country which is achieved by keeping our costs low. Transactional costs are cheaper, it costs the council over £2.00 to deal with a cash transaction and 20p for a Direct Debit transaction. So if you pay by Direct Debit you will help us to maintain your low council tax charge.
 Every year, more and more residents are signing up to pay their Council Tax by Direct Debit.
-
In 2001 there were 39,500
-
In 2002 there were 41,000
-
In 2003 there were 46,000
-
In 2004 there were 47,000
-
In 2005 there were 50,000
-
In 2006 there were 55,000
-
In 2007 there were 60,500
Your chance to pay the easy way ...
Although you have not yet arranged to pay your council tax the easy way, don't worry! There is still time to join the thousands of residents who are already enjoying the benefits of Direct Debit.
The benefits of paying by Direct Debit are:
-
You can choose from five different payment dates
-
Payment will be automatically paid from your bank account to your council tax account keeping your payments up to date
-
You do not have to queue or remember to make payment each month
-
If you pay by Direct Debit it removes the worry of cheques getting lost or stolen in the post
-
Never have the embarrassment of receiving a reminder, final notice or summons
-
The Council and the banking system guarantees refunds in the event of error
-
The Direct Debit instruction will continue year on year until you decide to cancel the arrangement, so there will be no need to complete forms each year or if your annual amount payable changes.
If you have already made arrangements to pay by Standing Order, it is not too late to change to the easier option, so there is no need to be left behind. If you are presently paying this way, you must cancel this with your Bank or Building Society before changing to Direct Debit.
You can choose the payment date that suits you from a choice of five dates (4th, 11th, 15th, 18th or 25th of each month) and get the reassurance of the Direct Debit Guarantee.
If you want to join the thousands that already pay the easy way, simply download and complete the Direct Debit Mandate and return it to us. Or simply telephone us on our dedicated direct debit line with your Council Tax account number and bank details to hand. Call 020 8871 7799 and when prompted choose option one.
Please do not send the form to your Bank or Building Society because we have to process it first.
The Direct Debit Guarantee
-
This guarantee should be detached and retained by the payer. This Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society.
-
If the amounts to be paid or the payment dates change Wandsworth Council will notify you 10 working days in advance of your account being debited or as otherwise agreed.
-
If Wandsworth Council or your Bank or Building Society makes an error, you are guaranteed a full and immediate refund from your branch of the amount paid. You can cancel a Direct debit at any time by notifying your Bank or Building Society. Please also send a copy of your letter to us.
-
If you do not wish to set a direct debit up over the telephone, please download and print this form and return by post:
 Direct Debit mandate form (39k)
Online payments
Pay your Council Tax online
Paying your Council Tax over the web is very easy from this page.
You can now make payments direct to us through our own online payment facility or you can continue to use the Alliance and Leicester billpay system. Residents who have already registered with Billpay may want to continue to use the system otherwise it is easier and quicker to make your payment direct.
Please make sure that you read the terms and conditions fully before making your payment.
By telephone
You can pay your Council Tax 24 hours a day by telephoning our automated payment line on: 020 8871 6426
When telephoning, please ensure that you have your debit card details and council tax account number easily to hand.
Your telephone call should last approximately two minutes, but, please note; you will need to have a touch tone telephone to use this service.
At a cash office
You can also pay by cash or cheque at one of our finance offices. The Cashiers Service will accept payments for:
- Council Tax
- Council rents
- Business rates
- Service charges
- Benefit overpayments
- Sundry debtors accounts
- Council mortgages
Where to make a payment
- The Concourse, Wandsworth Town Hall, Wandsworth High Street, SW18 2PU
- Roehampton Cash Office, 39 Danebury Avenue, SW15 4DQ
The offices are open from 9am to 4.30pm weekdays.
For all enquiries please call 020 8871 8081
By post
All postal payments should be sent to:
Council Tax Service
P.O. Box 500
London SW18 2PU
Cheques and postal orders should be made payable to 'Wandsworth Council' and should be accompanied by one of the payments slips from your payment booklet.
Please also write your name, address and Council Tax account number on the reverse of your cheque or postal order and ask for a receipt, if required, when paying by cheque. |
