Would you like to help us improve our service?
We aim to provide a high-quality service and are continually trying to improve. As part of our plan for improvement we are asking you, our customers, to voice your suggestions of ways in which we can develop further on the service we deliver.

Please use this as an opportunity to voice your opinions and help us to identify any areas for improvement. We want to hear from you!

We are now recording and publishing the numbers of compliments we receive for our service.

Compliments received:
2005/06 - 16
2006/07 - 5
To 31/01/2008 - 3

Customer compliments
Here is a selection of recently received compliments from our Customers.

• "I am happy with the Service"
• "The person I spoke to knew what he was talking about (not to be taken for granted these days)"
• "I am happy with the Service"
• "I am very satisfied by your telephone service and it's usefulness"
• "I was very impressed by the help given"

Your suggestion/feedback*

If you were looking for specific information what was it?

Did you find what you were looking for?
Yes No

If you were making an online payment, did you do so successfully?
Yes No

Did you find the site easy to use and well designed?

Do you have any suggestions to improve the Business Rates service/website?

We always like to respond to your feedback. If you would like a response, please provide your name and email address below.

Your name

Your email address