Privacy statement

What we do
Our principal activities are to provide a range of government services to local people and businesses by working in partnership with other local authorities and business partners. Our privacy policy covers the website of Wandsworth Borough Council including those parts of the site managed and hosted by other organisations.

Providing visitors with anonymous access
You can access our homepage and browse most of the public site without first logging on using a unique personal login. The main Council website does not enable its visitors to communicate with other visitors or to post information to be accessed by others.

Automatic collection of information
Wandsworth Council uses Sitestat 4.3 provided by Nedstat Ltd on its website to measure and analyse visitor information. The council may use the information gained to improve its online services to its visitors.

To enable Sitestat 4.3 to function effectively, each page of the website contains embedded code and a cookie will also be placed on each visitor's computer. The embedded code simply adds a uniquely referenced 1x1 pixel clear image to each page and its inclusion has no effect on the layout or functionality of the page. Visitors to the council's website are not obliged to accept the cookie placed onto their computer by Sitestat 4.3. The website will still function normally if the Sitestat cookie is blocked/rejected. For more information on how to maintain your privacy when using Internet Explorer visit www.microsoft.com/athome/security/privacy/default.mspx. Cookie handling for other internet browsers may be different. Please consult your browser's user manual or developer's website for help and guidance.
NOTE: Please note that if you do accept our cookies, they will remain on your computer for five years, unless they are manually deleted before then. 

Sitestat 4.3 will record which pages are viewed by each visitor. It will also collect various other non-personal data (such as operating system and screen resolution from each visitor's computer). The visitor's IP address (which can be deemed to be personal data in some instances) will also be logged, but will not be used to personally identify any visitor. This information will be aggregated together into anonymous statistical data only.

If you would like to receive more information about Nedstat Ltd, and the kind of information that Sitestat 4.3 collects and processes, may we refer you to Nedstat's website and their privacy policy at www.nedstat.co.uk.

Disclosure and visitor choice
Wandsworth Council does not store any of the personal information captured about individuals who access the Council website - except where you have voluntarily chosen to give us your personal details via email, or when enquiring about or applying for any of our services. In these cases, the personal data you give Wandsworth Council will be used exclusively for providing you with the information or service which you have requested and will not be shared with any other organisation.

Confidentiality and security
We do not give visitors to our website the option of using a secure transmission method to send us their personal data except in instances where financial details are requested and submitted. In these cases, the secure transmission conforms to Microsoft's 128kb encryption. The Council also has a Verisign certificate to establish the authenticity of the site.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

• unauthorised access
• improper use or disclosure; unauthorised modification
• unlawful destruction or accidental loss

All our employees and data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

Access to the personal data we may hold about you
Wandsworth Borough Council is committed to complying with the relevant Data Protection and Privacy of Information legislation. For more information please email dataprotection@wandsworth.gov.uk.