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 Town centre management
 Commercial Land and Retail Survey reports

Town centre management
In order to sustain the vitality and viability of the borough's town centres, we and our partners have developed business plans for each town centre based on the following principles: 

• INVOLVING and COMMUNICATING with residents, business, investors, employees and partners
  
• PROMOTING the borough by creating an attractive sustainable environment, better infrastructure and a positive climate for private sector investment and by taking and creating opportunities to draw attention to local achievements and attractions
  
• MANAGING and DEVELOPING the borough's amenities so that there is a safe and attractive environment with a rich choice for housing, work and leisure
  
• ENABLING local people and business to benefit from the opportunities to enjoy life in the borough through good education, relevant training, accessible information and advice, and ease of travel.

For each of the borough's town centres we have appointed a town centre manager to support partnerships with the public, private and voluntary sectors which enhance and sustain the vitality and viability of each town centre. There are three core areas of activity for the town centre partnerships:

• Development: To create a positive environment that enhances the town centre and secures investment to ensure the town centres' long term future.
• Management: To ensure the janitorial functions operate effectively and efficiently, and a safe and clean environment is available for all town centre users.
• Promotion: To promote and publicise the town centre to ensure that the right message is delivered to the right people at the right time.

Specific actions vary between individual town centres. Effective town centre management requires all businesses, services, traders and community groups to actively invest and participate in the daily and future development of their town centre. Business plans have been prepared to ensure the long term future of each town centre that will continue to meet the needs of its local community.

Publications

 Commercial Land Annual Reports - The monitoring report provides summary statistics and further detailed schedules of all new build developments, conversions and changes of use that incorporate a loss or gain of commercial floorspace (B1, B2 & B8 use classes). 

 Retail surveys - Retail surveys of the Borough's Town Centres, Local Centres and Important Local Parades (as defined by the Unitary Development Plan adopted in August 2003).

For general enquiries about Town Centre Management telephone 020 8871 6884.