Use this page to get recent reports, consultation documents and official guidelines.

If the document you are looking for is not available below please also try on CareLine.

Other public information leaflets can be ordered direct from CareLine.

CareLine Information Centre for Wandsworth provides information on social services and healthcare for those resident and working in the London Borough of Wandsworth.

CareLine are open from 10am to 8pm every weekday and on Saturday mornings from 10am to 1pm.

You can telephone CareLine on 020 8875 0500.

The documents below are in Adobe PDF format. You will need the free Adobe Reader to view them.

 Specialist Children's Services - reports and documents
 View leaflets available at CareLine

 Directory of services for victims of domestic violence (866 kb)

 Transport for people with disabilities in Wandsworth (162 kb)
Booklet prepared for people living in Wandsworth who need to know what transport is available for people with disabilities.

 Financial Assessment Form for Community Care Services (1.05 mb)
The Council may be able to help successful claimants pay for the care services they use. Please complete this form to make a claim.

Safeguarding Adults - Responding to vulnerable adults (377 kb)
This leaflet tells you about the different types of abuse of vulnerable adults, how you can report your concerns, and what action is then taken.

Your concerns may be about someone you think is a victim of abuse or about someone you think may be abusing a vulnerable adult.

Money for people with learning disabilities (681 kb)
If you have a learning disability this leaflet will help you to work out which benefits you may be able to claim. Many people with learning disabilities do not claim all their benefits.

Money for carers (674 kb)
If you care for someone, this booklet will help you to work out which benefits you might be able to claim. Many carers miss out on benefits - sometimes because they do not know about them or because they do not think that they can claim.

Money for people who are sick or have a physical disability (690 kb)
If you have an illness or disability this leaflet will help you to work out which benefits you may be able to claim. Many people with disabilities do not claim all their benefits.

Money for pensioners (608 kb)
If you are 60 or over this leaflet will help you to work out which benefits you may be able to claim. It also includes information about Pension Credit, which replaced Minimum Income Guarantee in October 2003.

Money for people with a mental health problem (683 kb)
If you have a mental health problem this leaflet will help you to work out which benefits you may be able to claim. Many people with mental ill health do not claim all their benefits.

A Quick Guide to Welfare Benefits (149 kb)
Leaflet explaining what welfare benefits are available and how much you could be entitled to, for the year April 2004 - March 2005.

Better Care Higher Standards - Charter (327 kb)
This charter is for anyone who is 18 or over and has long-term care needsbecause of old age, long-term illness, including mental illness or disability, and for the carers who support them. The charter tells you what services you and your carer can get from housing, health and social services in Wandsworth to make it easier for you to continue to live independently and for your family and friends to support you. The charter sets out general and specific standards for individual services and tells you what you can do if they are not met.

Direct Payments (389 kb)
The Direct Payments leaflet explains how you can employ people to care for and support you,so you can continue to live at home and organise your own care services.

 Fairer charges (77 kb)
Report by the Director of Social Services on the review of charging arrangements for non-residential social services and meals provision in the context of statutory policy guidance.

Fulfilling lives (1.61 mb)
Fulfilling Lives is a newsletter for people with physical disabilities, sensory impairment and chronic illness in Wandsworth. Printed copies can be ordered from CareLine. You can also order an audio tape of this newsletter by telephoning 020 8871 8199.

Home care and day care (902 kb)
This booklet explains about the charge you will pay for home care and day care services only. You will be asked to pay separately for other community care services, for example meals or transport services.

Independent lives (961 kb)
Independent Lives is a newsletter for local people with learning disabilities and their families. This is the Winter 2007 edition. Printed copies can be ordered from CareLine. You can also order an audio tape of this newsletter by telephoning 020 8871 8199.

 Joint Investment Plan for people with learning disabilities (62 kb)
An easy to read action plan for improving services for people with learning disabilities and their carers.

The Single Assessment Process in Wandsworth (107 kb)
This leaflet explains how a Single Assessment Process will be introduced in Wandsworth. This is a change in the way older people receive the help they need. The leaflet asks older people and their carers who wish to comment about Single Assessments to contact Social Services or Health Services.