Feeding back your experience of using Adult Social Services Complete our online questionnaire. We have learnt from people who talk to a social worker, or see an Occupational Therapist or who get care services that surveys by post are quite limited in giving us feedback which tells us how you really feel. We have therefore set up this feedback process in a completely different way. We are working with a group of service users so you can give your feedback directly to them. They will look at information you provide and, along with feedback, from people who have telephone interviews or joined discussion groups, will use it to give us a report about people's experiences of using adult Social Services. This group of service users have written a statement below which expresses their feelings about being involved with this feedback process. We hope you will be able to give us some feedback and by doing so help us to keep what we do relevant and responsive to your needs. Statement from the service users We are the ones who will present the results of this feedback process to the department's managers and it is to us they will report progress in making changes happen. We feel with your help we can make a difference. |