• a Sheltered Housing Officer for advice and support
• 24-hour alarm service for greater security
• central heating and hot water
• concessionary TV licence (where agreed by TV licensing)
• social activities
• residents' communal lounge and/or garden
• ramps, wider doorways and lifts (where feasible)
• free laundry facilities
• Visiting library

 Support from the Sheltered Housing Officers

Each scheme has an experienced Sheltered Housing Officer. Generally, the officers work Monday to Friday and are responsible for the management and security of the building, as well as the safety and welfare of the residents.

 Emergency wardens

Emergency Wardens provide a 24-hour a day, 365 days a year responsive service. In the event of an emergency they will respond rapidly. They are trained to give emergency first aid and will contact your relatives, doctors or other professional help if necessary.

 Security and alarm facilities

Our schemes offer a range of security features including door entry systems, security cameras (CCTV) and smoke alarms.
The modern alarm system fitted in each flat and communal room allows residents to speak directly to a Sheltered Housing Officer during an emergency such as a fall.

 Communal lounge and social activities

The communal lounge is available to all residents for social and recreational activities. Residents can arrange activities on their own or in co-ordination with the Sheltered Housing Officer.

 Guest room

Friends and family are welcome to stay in the guest rooms for a very reasonable nightly rate, where available.

 Television licence

Many schemes benefit from a concessionary license. Currently, if you are over 75-years old you don't have to pay for a TV licence.

 Gardens

Residents are welcome to help with the gardening. Some of our existing residents have entered and won various community gardening competitions over the years.