Your charges
Ways to pay

There are several ways to pay your service charges. 

 Bank Giro Credit
 Direct Debit
  Finance Cash Offices
 Girobank
 Online
 By Post
 Post Office Giro
 Postal Orders
 Standing Order
  By Telephone

The facility for staged payments is not provided to owners of council flats who live at another address.

Please note that all cheques and postal orders should be made payable to "Wandsworth Council".

  Bank Giro Credit

To pay this bill at any high street bank, please hand in your completed payment slip with your bill to the cashier at your local bank. Please allow five working days for your payment to reach us. This payment is free of charge at any branch of Barclays bank or at any branch of your own bank.

  Direct Debit

This is the cheapest and easiest way to pay by monthly instalments. If you have not already sent a direct debit form to us, you can fill in the one that is sent with your invoice or you can download the form from the publications and forms section to print off and complete. This payment option is only made available to owner/occupiers.

  Finance Cash Offices

Please take the whole bill to any of the offices listed below. You will get back the top part of your bill as your receipt.

  • Wandsworth: The Concourse,Wandsworth High Street, London, SW18 2PU
  • Roehampton: 39 Danebury Avenue, London, SW15 4DQ
    (NB This Cash Office will CLOSE on 30th January 2009)

The cash offices are open Monday to Friday from 9am to 4.30pm.

  Girobank

Girobank account holders should fill in the payment slip and send it direct to the Girobank centre. If you do not have an account, you can pay at any Post Office branch. Please allow five working days for the payment to reach us.

  Online

You can also pay your service charges online. Please read the terms and conditions carefully before making a payment.
Make an online payment

  Post

Cash - It is not a good idea to send cash through the post. If you must, please send it by registered post. Please also send us the whole of your bill. We will then send you a receipt.

Cheques - Tear off the payment slip from the bill and send it with your cheque. Please keep the top part of the bill for your records. If the payment covers more than one account, please send all the relevant payment slips with your cheque. We do not normally give receipts for payments made by cheque, but we will if you ask us. Please include all of your bill(s) if this is the case.
You should send your payment to:

Wandsworth Council
Director of Finance
PO Box 18
London  SW18 2PB

  Post Office Giro

You may pay your service charges at any Post Office using the bank giro credit at the bottom of your invoice. However, the Post Office will make a charge for this which you have to pay. You should note that cheques will not be accepted here. A completed payment slip should be presented to the Post Office with your payment.

  Postal Orders

You should send the bill with your postal order. We will then send you a receipt.

You should make all cheques and postal orders payable to Please write your customer reference number on the back of each cheque or postal order that you send us, and on all letters to us.

  Standing Order

You can make regular payments by standing order through your bank. You will need to fill out a Standing Order mandate form and give that to your bank and they will set up your monthly payments to us. Please visit our publications and forms page to download a standing order request form or email your request. This payment option is only made available to owner/occupiers.

  Telephone

It is possible to pay your service charges by debit or credit card over the telephone. To arrange payment by this method, please contact the Accounts Team on 020 8871 6297. A fee of 1.4% is payable for credit card transactions.

 

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