You can download below some of the publications in PDF format where applicable.

 Services charges in Wandsworth (774 kb)
 Service Charges in Wandsworth (RMO) (502 kb)
 Citizen's charter (3254 kb)
 Ways to pay your service charges (74 kb)

The Direct Debit Mandate and Standing Order Application form can be found on pages 3 and 4 of the "Ways to pay your service charges" leaflet above. Print, fill in and return the form.

 Help with paying service charges and major works bills (324 kb)
 Forfeiture of lease - Explained (462 kb)
 Easier ways to pay for major works (789 kb)
 Major Works Loan - Application form (75 kb)
 Complaints procedure (535 kb)

You will need Adobe Reader to view these files. If you do not already have it installed on the computer you are using, you can download it from Adobe for free.

Alternatively you can contact the Finance Department (Property Accounts Section) on (020) 8871 7296 or by email at propertyaccts@wandsworth.gov.uk and we will send you a copy of the publication requested. Our publications and letters are also available in large print, on tape and in Braille on request.

Please provide your full name, the address and postcode of the leasehold property concerned, your address (if different) and your service charge account reference number to help us identify you as the leaseholder concerned. A daytime telephone number will also be helpful.